FAQs

If You Still Have Questions?

We’ve compiled answers to the most common questions about Secure Giving. If you need further information, don’t hesitate to get in touch with our team.

Frequently Asked Questions

Secure Giving is a comprehensive online donations solution designed for non-profits, schools, and charities. It offers a secure, user-friendly way to collect donations, either integrated with your existing website or as part of a full donations platform.

Yes, Secure Giving can be integrated seamlessly into your existing website, regardless of the platform or provider. We handle all the technical setup to ensure a smooth process.

No problem! We offer a full Secure Giving Website Package that includes a professional, five-page fundraising website. It’s quick to set up and includes everything you need to start raising funds online.

Secure Giving is built with security as a top priority. We integrate with trusted payment processors such as Stripe to ensure secure and reliable transactions. We can also accommodate other payment processors upon request.

Secure Giving is designed to be affordable and transparent. Here’s how our pricing works:
  • Setup Charge: A one-time fee to configure and customise the system for your organisation’s specific needs.
  • Annual Fee: Covers our Care Plan, which includes hosting, maintenance, updates, and ongoing support.
  • No Transaction Fees to Secure Giving: You only pay the payment processor fees (e.g., Stripe). This ensures that more of your donors’ money goes directly to your cause.
After our consultation, once we fully understand your requirements, we’ll provide a clear outline of our low-cost, transparent charges.

Yes, Secure Giving supports multi-currency donations, making it easy for international supporters to contribute in their preferred currency.

We provide ongoing support through our Care Plan, which includes:
  • Hosting and software updates.
  • Daily backups and 24/7/365 monitoring.
  • Access to our support desk for any issues or questions.

Absolutely. Donation forms can be tailored to match your organisation’s branding and specific needs, ensuring a seamless and professional experience for your donors.

Your online donations module can be up and running within ten business days, once we have:
  • Your configuration and customisation preferences.
  • Access to your Stripe account.
Our streamlined process ensures a quick and efficient setup, so you can start raising funds as soon as possible.

Simply schedule a meeting with us to discuss your needs, and we’ll guide you through the process.

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Secure Giving - by Acton BV

Secure Giving is a packaged offering of Acton BV, a trusted leader in website design and development. Backed by years of experience, we provide reliable, secure, and user-friendly solutions to empower non-profits, schools, and charities in their fundraising efforts.